From that treasured necklace to your favourite rings, discover our complete guide to cleaning your Pandora jewellery. Here we answer the most common questions about caring for your jewellery pieces.

WHY IS MY JEWELLERY TARNISHING?
Are you worried about your jewellery tarnishing? When silver is exposed to air over a longer period of time, it's likely to oxidise and turn a darker colour. Don’t worry, though. This is absolutely normal, and it doesn’t mean you aren’t looking after your jewellery properly.

To restore its original look, you can use an at-home natural jewellery cleaner set. The Pandora Care Kit is specially designed to make your favourite pieces bright and shiny again. Simply place your ring, bracelet, necklace, earrings or charm in the jewellery cleaning solution for a few minutes. After you take it out, use the small brush to loosen any dirt.

Next, dry and buff it with the white side of the polishing cloth. After that, your silver jewellery pieces will look as good as new again. Whether you’re looking for a silver jewellery cleaner or a gold jewellery cleaner, our Care Kit will help maintain all types of jewellery.

HOW TO CLEAN AND MAINTAIN PANDORA JEWELLERY
Polish your Pandora jewellery frequently with the Care Kit’s soft polishing cloth to maintain its shine. You can use this to clean Pandora rings, bracelets, charms, necklaces, pendants and earrings. Whether you’re looking for a sterling silver jewellery cleaner or a gold jewellery cleaner, our Care Kit will help maintain all Pandora materials and stones.

Remember not to use any harsh abrasives when cleaning your Pandora jewellery. Avoid using ultrasonic cleaners, which may cause damage. A polishing cloth cannot remove any scratches, so make sure to handle your jewellery with care. Be careful not to knock it against hard surfaces as this could damage it.

CLEANING SILVER JEWELLERY
Buff your sterling silver pieces with the white side of the polishing cloth – it's infused with a gentle cleaning solution that’s specifically formulated for silver metal.

CLEANING GOLD JEWELLERY
Wondering how to go about cleaning gold jewellery? For plated metals, such as 14k rose gold-plated and 14k gold-plated, simply use the untreated pink side of the polishing cloth. Gently clean your jewellery to restore its dazzling shine.

CLEANING GEMSTONES
Clean with a soft brush and soapy water. Add a small amount of mild soap to lukewarm water and use a soft toothbrush to brush the jewellery in a circular motion. If the dirt is hard to remove, soak the jewellery in the soapy water for 5-10 minutes.