• We gladly accept payment methods eBay approved.
• Please make sure to submit the eBay item number with your payment. If you have any special requirements or requests, please contact via eBay message.

• All products will be checked carefully and packed in good condition before shipping.
• Item will be shipped within 1-2 business days and delivered within 2-3 business days after the payment has been received.

We offer a 30 days return policy from checkout winning date. 

• 1、Please make your power bank be fully charged for the first time,it may take 10-12 hours.
  2、All power bank capacity has a certain charge conversion rate, which may be smaller than the actual capacity.
  3、If the charging speed is very slow, please change the data line, and the voltage of each country will also affect the charging speed. 
  4、Our customer service work is from Monday to Friday, holidays we can not reply to the rest of the message immediately, but we will be at work in the first time to reply to your message, please do not worry (please contact us as far as possible on weekdays).
  5、 The delivery time of each country's post office is different, the arrival time may be delayed, please be sure to wait patiently 
  6、Our product capacity is large, if the huge capacity (MAH) is printed on the power bank,it can not be allowed to transported by the aircraft,so our products are not printed capacity information, please understand 
  7、We ensure that the product 100% is brand-new, but the transport time is long, and the collision in the transport process may cause a small number of product damage, which is unavoidable, if there is damage please contact us in time.
  8、Even in a perfect laboratory condition,The efficiency of energy transformation from solar to electric energy is really low.When it used in outdoor, it also affected by the weather, the location or others factors. So the solar panel is not good as first choose to recharging. We suggest you recharge it via wall charger at the beginning to make the power battery fully activated.
  If you are not satisfied with this product, you can go to our store to choose a product that is more suitable for you.