DISPATCH

We aim to dispatch all orders before 1pm on the same day. However, all orders made after 1pm will be dispatched next day. All orders are dispatched on working days (Monday – Friday) only. We also dispatch via Special ‘Next-day’ Express Delivery service offered by Royalmail. To benefit from this service, customers are advised to select this option before checkout. All orders are carefully packaged and inspected before dispatch. However, please note that human errors may arise in which case customers are advised to inform us immediately.

FEEDBACK

When your item has arrived safely and you are happy with your purchase, Please leave positive feedback with 5 stars rating.

We aim to provide top-level customer service to our valuable customers.

PAYMENT

PayPal is our preferred payment method. We recommend PayPal for all transactions as It is trusted, safe and secure. You can use all debit/credit cards through PayPal. Please note, this is the quickest and easiest method of payment and receiving your item.
We accept PayPal payment only. Please note that we do not accept any Money or Postal Orders / Personal Cheques / Cash payment.

RETURNS

We accept returns made within 14 days of receipt of goods. However, all customers are required to inform us through eBay of any such intention within 5 days of receiving goods. Please note, returns will only be accepted if items are unused, unworn, unwashed, in original packaging, with all tags/labels attached and suitable for re-sale. Please note, all returns are inspected for the above criteria and if this is not met, items will be returned back to the customer. Please note, postage costs are non-refundable. If you change your mind after your order is dispatched, or wish to exchange your item for a different size/colour, then additional postage costs will be required.

Please contact us through EBAY message, We aim to response as soon as possible.