MAHLE Urea Filter UX 11KIT FOR Megane Astra E-Class Corsa Primastar Liana Avensis Vectra Primera Caprice 807 Thalia Trafic II Strada Espace Vivaro Ducato Chairman Relay C-Class Mazda6 A4 Carens Transit Panda Kangoo Interstar Ignis Vito Viano Seven Transporter Sprinter 3-T 206 156 3 Series Scudo Golf CLK Movano City Legacy Doblo Celta 307 S-Class Master Almera Transporter/Caravelle Accord Justy C3 Nubira Aska Thesis Defender Commodore Century C2 Idea Kyron Multivan Combo A3 Captiva Sedona Mini Mondeo V70 Fabia HiAce Sprinter 5-T Continental F-450 Super Duty CJ 540 Passat Express 1000 -1500 Fusion Polo Trooper Spark Concorde Mazda3 Ypsilon Charade Clio Cavalier Sportage Focus Scénic 5 Series New Beetle 9-5 Leon 911 Corolla Transit Connect Tourneo Connect Boxer MG TF Patrol RAV4 XC90 Cirrus 127 CX Phaeton Galloper Altea 626 Note B-Series Pregio YRV Integra Ascot Armada Caddy Sprinter 3,5-t Touran Korando Gallardo Kalos Xsara Cherokee Vel Satis Granada B3 124 Pathfinder Outback 740 850 S60 Stilo V50 C8 SX4 LaFerrari PT Cruiser Ritmo Laguna Eclipse Hilux 407 Pickup 323 Civic 147 S40 Focus C-Max Phantom MG ZR Accent M-Class A6 Cortina 9-3 Daimler XJ NT400 Cabstar CL Fiesta Almera Tino TT Ibiza Elantra Campo 99 Space Wagon Courier Fox Expert Terracan Actyon Sports Punto Latitude Twizy Meriva 350Z Magentis Octavia Bluebird SL Cordoba Diablo Yaris Verso / Fun Cargo 166 205 RX-8 Musso Mazda2 MG ZS Multipla Lybra 110 Berlingo Outlander 140 XK8 Zafira Omega C5 S80 X5 C70 19 Micra Ka 4 Runner 7 Series Arnage X-Type A8 Qashqai/Qashqai+2 Ceed Logan Santa Fé Prius A2 H-1 L200 Carisma Alhambra CR-V Silver Spirit Corolla Rumion Jimny Camaro RAM 2500 Epica Jetta Forfour 626 / EUNOS 300 80 Crossfire Dispatch Trooper/BigHorn RX LandCruiser Amazon Freelander GTV Wrangler Roadster XC70 Cross Country Tigra 4200 GT / Coupe Neon Cielo Capa Insight Plus Eight Sonata CLS Tico Tucson Cayenne CTS Sport 940 VX220 Agila 21 Copen Rexton Derby 50 Maranello X3 Amica / Atoz Express 1000 -1800 88/109 505 Galaxy 300C 132 Toledo Synergie 33 Rio Cabrio City-Coupe IS C Escort Superb Forester 1 Series Getz Alero A-Class Balilla 508 V40 Cinquecento Crewman Ascend Colt Yaris/Vitz Fuego Terrano Shuma B10 360 Allroad Spider Street Ka Frontera Tercel 406 Grand Vitara Cerato Avantime C15 Grand Cherokee Crossblade Coupe Aspen Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.