eBay

PaymentDelivery detailsAbout TaxesReturn & RefundContact us

Payment

We accept PayPal only.
eBay item number, your full name and shipping address MUST be included in the PayPal payment.

Delivery details

1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed Paypal addresses. Your Paypal address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 25 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7.International buyers please note:
a. Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties.
b. Please check with your country's customs office to determine what these additional costs will be prior to buying.
8. We accept PayPal only. Please leave a note when making the payment if you have any special request (colors/size).Orders will be processed instantly and dispatched in the next day normally, so we do NOT accept any Email/Message note after your package has been shipped.

About Taxes

For all orders, please note that:
Taxes and charges are not included in the item price or shipping charges.

Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.

Return & Refund

1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There Are NO EXCEPTIONS!
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised. (If you request a return, please send evidence of the defect of the product)

1.If you have any questions, please contact us via ebay mail, we will reply you on the working day in China, and there will be no reply on the weekend, we will reply on Monday. Because the time zone between the seller and the buyer is different, please be patient and wait for your understanding. We will be happy to serve you.

2.OUR WORKING Time(Beijing): 9:00am~6:00pm(Monday~Friday)

Contact Us - Our Support Team is Here For You!

Our goal is to earn 5 star positive feedback on every sale! 1 or 2 Star DSR Ratings Destroy Our Company. We would appreciate the chance to correct any problems before posting anything other than positive feedback.

We encourage our customers to contact in order to resolve any issues regarding the transaction before leave negative feedback on eBay. Please make sure to contact us before you leave feedback.

Hexagon LED Lighting 8/11/28 Hexagon