About Us
· We offer 30
days (from buyer received) return and exchange guarantee. If you're not
100% satisfied with our products, you can return them within 30 days and
ask for refund or exchange. Buyers should offer the return shipping
tracking number and take care of the return shipping cost;
·
For any exchange or refund, we need the original receipt or a record of
purchase at our system, and the product must be in its original
condition, including package and all accessories;
· Please allow up to 3-5 business days for returns to be processed.
· Shipping and handling charges will not be refunded.
Payment
We accept payment via PayPal; Cash on Collection
Payments
are expected within 7 days after the auction is closed. Unpaid item
(UPI) complaint will be filed with eBay upon non-receipt of payment.
Shipping
·Item will be shipped within 1 business day after confirmed payment.
·Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses
·It will be changed to Royal Mail if it's Remote Areas for APC/Hermes.DPD Next Day = APC Next Day.
·Royal
Mail normally takes 1-7 working days within UK and 10~15 working days
to Europe/European Union countries(According to the actual shipping
method selected).
Please note: We have no control over Royal
Mail delivery times, before leaving negative feedback, please contact us
so we can help to resolve your issue. We strive to provide a five star
service and customer satisfaction is at our upmost priority.
·Note:Royal
Mail International Standard delivery to Italy, Greece, Cyprus,
Malta,Switzerland, Iceland, Norway,Finland normally takes 15~20 working
days.
·Import duties, taxes and charges are not included in the
item price or shipping charges. These charges are the buyer's
responsibility. Please check with your country's customs before making
you purchase
Returns
· We offer 30
days (from buyer received) return and exchange guarantee. If you're not
100% satisfied with our products, you can return them within 30 days and
ask for refund or exchange. Buyers should offer the return shipping
tracking number and take care of the return shipping cost;
·
For any exchange or refund, we need the original receipt or a record of
purchase at our system, and the product must be in its original
condition, including package and all accessories;
· Please allow up to 3-5 business days for returns to be processed.
· Shipping and handling charges will not be refunded.
Contact Us
· We strive to deliver 5-star customer service. If you have any questions, please contact us .
· We will reply your email within 1 business day (except weekend).
· Your satisfaction is important to us. If you are satisfied with our
item or service, please give us a positive feedback and 5-Star DSRs
rating.