THESE BOOTS ARE BRAND NEW WITH DEFECT, THE INNER RIGHT HEEL IS MISSING THE THIN COVER THAT CONCEALS THE NAILS, EASILY FIXED AT YOUR DISCRETION, SMALL PIECE OF SHAPED LEATHER WITH GLUE. OTHERWISE THEY'RE BRAND NEW, NOT A SCRATCH ON THE HEELS OR SOLES. HEEL HAS A STEEL HEEL PLATE TO PRESERVE THE HEEL .NO BOX