Febi Fuel Tank Closure 04412 FOR 5 Series Rekord 100 Astra Ducato T1 306 Bolero 323 Transit Escort 19 LandCruiser Granada 80 Charade Justy Commander Commodore C-Max Convoy L400 Beetle SL 11 21 Mini Transporter/Caravelle 200 242 Bolero Invader Elgrand Panda Omega Modus / Grand Modus Corolla Carina E 3 Series F11 / F12 P 122 S Amazon HiAce Boxer 356 Palio Lancer Impreza Fourtrak Legacy 124 Strada G-Class Baleno 405 626 / CRONOS / MS6 Toledo 806 Megane Grand C-Max Transporter Polo V70 1 Series Coupe C4 Relay Doblo Corsa Ulysse Porter Karmann Ghia Viano Mondeo MR2 Swift P 121 1307-1510 2500 GT Punto E-Class Taunus 15M 505 LandCruiser 80 Fiesta NSX Octavia Jazz Trafic B3 911 Accord Allegro Ital LiteAce Tempra Kyalami Vectra MB 323 F Taunus 12M Scudo Sedici Pathfinder Applause Ascona Corvette Kyron Merak Giulietta A6 LandCruiser 200 90 9-3 Bongo Passat Vito S-Class CTS Sport Golf 406 Voyager Scirocco Xsara 106 J5 RX-7 Sumo 146 Quattroporte Daimler XJ 121 XT 411,412 Capri S-Type Uno 207 Thar Kadett Landy Sunny 323 S Alfasud C5 Supra 25 Berlingo 400 Bora Monza 6 Series Vento MX-6 L-Serie Samara 04 S70 407 Champion Passenger Champion Delta X6 Primera 160 180 Manta Leone V8 Seven Contessa 605 Terra 850 Barchetta A11 / A12 140 Orion B10 Dedra Marksman SX4 S-CROSS Cherokee Extra Felicia Sportage 66 Campo Focus L200 / Triton A1 Camry Cortina Estate Musa Fusion RAV4 Espace Micra Khamsin Admiral 900 Defender GTV Goggomobil Simca 1000 Master B-Series 20 205 33 Xedos 9 A3 1500-2300 C-Class IS C Voyage 500 C Yeti Roomster 17 A8 Calibra Impian 128 323 C Clio Kappa Rapid Civic Simca Sunbeam Courier 16 D3 CLK 126 929 MX-3 / AZ-3 / PRESSO Alto Sorento 600 Sunny Mk III Hatchback (N14) 4 Runner Soul Dino GT4 Cressida Thema Saxo 412 V60 S60 XC60 Murano 50 GT Astra Classic Corrado 9-5 Montego MX-5 Cinquecento Kubistar Shuttle Veraneio P 601 X 1/9 940 2000-3500 DS3 LandCruiser Prado Dolomite Musso X5 Sonata B9 Puma Cortina Caddy 181 ZX Balilla 508 Spider E Safrane LS Ceed 9 105,120 480 Samba Siena LT 28-50 Panamera 75 Pajero/Shogun Routan Idea B7 Boxster Shuma 305 Spidereuropa EUNOS 500 SVX 155 340-360 Stanza Quattro A-Class Tagora Murena Horizon 206 Sedan Y10 BX 7 Series 95 B11 309 Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.