Febi Automatic Gearbox Transmission Hydraulic Filter 108348 FOR Bolero Transit Porter E-Class Corsa Sprinter 3-T Trafic II Lanos Astra Thalia 807 Korando Relay Transporter Charade Primera Mazda6 Interstar Kangoo HiAce Espace Viano S-Class 206 Ducato G-Modell Vito Combo A4 3 Series Palio Commodore Dyna Carens Caprice Sprinter 3,5-t C-Class Vito/Mixto Aveo / Kalos Express 1000 -1500 Focus Liana Doblo Mini Trooper Passat i40 Polo Rekord Primastar Sierra 3500 Megane A3 Century TownAce Movano 307 Clio Ambassador G-Class Strada Celta Sunny Galloper Golf Bluebird Jetta Kadett C3 CLK Express 1000 -1800 SX4 5 Series 156 Defender Pickup Vel Satis Soarer Tourneo Connect Ypsilon Idea Caddy Terios Musso Sedona Captiva Cavalier Fabia SL Multivan Leone 323 Mazda3 CJ 540 Homy Sirion Chevy LT 28-50 Sandero/Stepway Lybra S80 R-Class Bravo 131 M-Class Sprinter 5-T XM Urvan Linea Octavia Concorde 356 Alhambra A6 Challenger / Shogun Sport RTV Olympia A8 New Beetle Sportage Scénic Santa Fé LS ix20 Ikon C2 Avensis Sprinter Carib Nubira Spider 407 Patrol Caravan Gloria B3 911 CX 127 Sorento Scudo Integra YRV Kalos Pregio City 740 Gallardo RX-8 Ascot Cordoba Musso Sports 505 RAM 1500 Ibiza Crafter 30-35 B6 106 Van V70 Transit Tourneo XK Everest Bego Cube CR-V TT 110 Campo B-Series Accord LaFerrari Azure C8 309 Aska Zafira / Zafira Family Yukon Yukon XL 1500 Y10 Cruze i30 Laguna L-Serie Fiesta Zafira Q3 Punto Hilux 1 Series Forester 147 Vivaro Hummer Cima Lacetti DS5 B10 X-Type MG ZR Grand Cherokee Phantom 350Z Sedici Touran CLS BLS Spark A1 Accent Daimler XJ 626 Continental 323 S X3 Corolla Cayenne XC90 XK8 Almera Elantra Vectra Civic Impreza 207 Aveo Superb L 300 / Delica SLS AMG Crafter 30-50 Fortuner 16 Leon Transit Connect Granada Expert Terracan Ritmo Epica Courier 6 Series 190 400 800 Camry Freemont 7 Series Transporter/Caravelle 99 Outlander Twizy 205 Rio Cirrus Midi S40 Multipla MG ZS Mazda2 S60 RX 128 Xsara Picasso Tucson Mira Capa Gamma Tiida Carina E Magentis PT Cruiser Getz 140 850 Fusion S-Max F-450 Super Duty Besta Manta 111 Thesis Phaeton Arnage MG TF Cortina 4 Runner Ka Micra Partner Delta MX-5 L300 1300 818 Space Star B11 Amarok Panda Space Wagon Cherokee Carisma L200 H-1 V50 308 Twingo GTV Ramcharger Datsun 160J Boxer Cielo Polo Van Grande Punto 616 Dispatch Marathon Neon Xsara 4200 GT / Coupe XC70 Cross Country Cortina Estate Signum Roadster Wrangler Galaxy Freelander LandCruiser Amazon Trooper/BigHorn Yaris/Vitz C5 RAM 2500 Sharan L400 207 Sw Blazer C2500 Camaro Fairlady Z 305 600 Corona Lingao Vanette Contessa Hijet Legend B9 A7 Galant Maranello CRX Derby City-Coupe Mini Clubman Rexton Copen 21 Agila 607 Phedra Commander Tico C1500 CL Hilux Vigo Pro Cee'D Corsica Trans Sport Pony 405 132P Prelude Brava 57 Vigor B12 Karmann Ghia V40 Balilla 508 A-Class Alero A2 Cortina Coach Escort Bora 80 IS C Synergie Toledo Maxus Altea Corsa Classic Prairie Pro Biturbo Blazer S10 Amica / Atoz Ulysse Grandis STS GTS 45 Cougar 323 F/P 1000 166 Panamera Grand Vitara 406 Tercel Frontera Allroad 360 19 Cherry Sonata Econovan Fluence Ascend Ascent Thema 25 Sentra Galant / Aspire Crossblade 1200-1500 MGF 50 Cabrio C15 Avantime X5 Sierra Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.