Febi Pollen Cabin Interior Air Filter 18541 FOR Transit Megane Astra Focus 9-3 E-Class A6 F-150 Vectra Boxer F-250 C-Class Porter Kangoo F-350 Logan 911 Mustang Commodore A4 Corsa Octavia Scénic Golf Grand Scénic Ape Tm Insignia Passat Caddy C5 Ducato Laguna Sportage Ibiza Polo Palio Corolla Rodeo Gemini 500 Impreza Carlton Berlingo Fluence 2.8 - 5.3 Cavalier 21 Q5 BLS SX4 Vamos Venga Thalia Doblo Escort Relay Xsara Kalina Tiguan Verso Clio Felicia Combo Defender C3 Linea Eclipse Beetle Tacuma Trafic Lacetti A5 5008 Niva Fabia 208 Capri Partner Zafira B-Class Odyssey Fiorino Roomster Movano Discovery 850 3 Series A3 Sumo Vito Senator TX 370Z CTS Sport Trafic II FR-V Modus / Grand Modus 300C DS3 Arena Today Optima Samara SLK 356 156 V70 Korando Steed 1100-1900 E Idea Grand Cherokee Civic S40 407 Trans Sport Grande Punto Corvette S80 S-Class Legacy Mini Barina Vanette Cargo Ace i800 Falcon C1 Exeo Bipper Tepee Colorado TT Compact EconoVan Passat CC GT Primera X-Trail Leon Sprinter 3,5-t XF Nova Nemo Sorento Daimler XJ Limousine Cutlass Supreme Sirion Wagon R+ R-Class Integra Coupe Scirocco Liana Avenger Caprice T1 Musso AstraMax Aveo / Kalos Croma Expert Colt V-Class Lancer Zafira Tourer Compass LeSabre 307 M-Class Shuttle 159 Challenger / Shogun Sport C8 C8 Spyder 308 SW Qashqai/Qashqai+2 Almera MG 6 Twingo F250 Pickup 5 Series Landaulette Regata Avensis Transporter GLK-Class Fiesta Maxus Journey Uno LT Safari Grand Vitara Bravo Firebird 1 Series Range Rover 107 Econovan Urban Cruiser New Beetle Kappa C70 R8 Spyder Impala 306 Cayenne Accent Nubira Grange Cruze 600 Super Ace Expert Tepee Favorit Rexton Transporter/Caravelle Pathfinder Mazda5 V50 A8 Cedric Satria NEO Apollo Explorer RCZ Taurus Royale Innova / Kijang Innova Dyna 124 Ranger Golf Plus G-Class LaFerrari H100 Regius Outlander 309 1007 Altea 9-5 Grand Voyager Tribeca Mondeo C12 Ampera Ape Classic Sandero Cherokee Prius 9-3X Evora Liberty Panamera 7 Series Bonneville LandCruiser A1 C-Crosser Enterprise Yaris/Vitz Corsavan Patriot Veyron Grand Sport EB 16.4 Sebring Silverado CLK X5 Tucson iQ Pixo Hover H3 ix35 MiTo CX-7 Camira C3 Picasso Priora Riva Strada CLS 125 924 25 Sharan HiAce Panda Rio Partner Tepee Kangoo Be Bop Jetta Gol Sandero/Stepway Sonata Tengyi C10 Viano X-Bow C8 Aileron Ape Mini Master Ace Zip MR2 V40 Multipla Galloper Samurai Z3 Grand Prix G-Modell Touareg Matiz B5 458 Grand Wagoneer Continental Ceed Superb Auris RAV4 XM XK 308 CC Telstar 04 403 Tipo MB Sprinter 3-T Freemont Wind Scudo 8 Almera Tino Prelude Boxster Baleno C-Crosser C2 Sedona Sintra MG ZT Grandeur C4 Grand Picasso Epica F150 Pickup Polonez 206 VANETTE / LARGO VAN Vanette MG ZT-T PT Cruiser Matrix H-1/Starex 112 Hover H6 Hover M2 Hover M4 Picanto Range Rover Sport Ecosport Campo Sprinter 2-T Amica / Atoz Xantia 15 17 Synergie Taro Freelander 2 Brera Cerato Captiva 7 Frontera Cougar Cayman 135 Dino Inca Isabella LandCruiser Prado Yeti S70 Duster Note Town Car Contour XG Granada 4007 Micra 607 Impulse Santa Fé Tourneo Connect XC70 Toledo Savvy 3008 A4 Allroad Dyna 150 406 Arnage RX Kadett Corsair Mini Clubman 7 1500-2300 131 1500 BX 501 700 Omega L-Serie Exige Mark Ulysse Viper Avensis Verso ZX Q7 Genesis IS C Jackaroo 423 Punto L200 Gurkha Santamo Continental Flying Spur C30 Vantage Magna 207 Sw Hummer X6 Aurion Nitro 2000 Sprinter 5-T 959 200 Forester 323 C Freelander Courier Patrol Move Sierra 111 Alto CR-V F430 Z4 Fox Cobra AX Hover Spider 3200 GT SL Avalanche C4 Picasso Probe Ka Voyager 1502-2002 914 19 Midi Picnic Dedra Logo Saxo Focus C-Max Soul Trajet Mazda3 Vanquish Camry 740 H-1 Laser Escape B7 Sunny Mk III Hatchback (N14) Spidereuropa Jagst Windstar Terios Galaxy Quattro Trailblazer Puma Vivio 206+ Neon 207 Zeta Demio 806 Veyron EB 16.4 Cordoba Maxima/Maxima QX B-Series Espace Delta 88 Roadster CLC-Class Torana Statesman 512 M Piazza 147 Drover Clubsport X1 Lumina Apv LandCruiser 80 Streetwise 300M 940 Cortina Safrane Evanda Forfour MG ZS Superamerica RL XJ 40/81 Legend 928 Ypsilon 75 Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.