Febi Air Suspension Air Compressor Bush 19946 FOR Passat Transit Escort Astra Golf 5 Series 21 Palio 124 100 911 Ape Tm 190 123 Granada Vectra Beetle Porter Panda Korando Polo Rekord Omega Megane Zafira Jetta 2.8 - 5.3 Focus A5 Combo Transporter/Caravelle Fiesta Coupe 80 Convoy 405 Mondeo 505 E-Class Pajero/Shogun Classic 200 504 Fiorino 605 Interstar Ibiza 110 MB 127 7 Series P 122 S Amazon 305 Zafira Tourer Pixis Space Samara Cortina Commodore 1100-1900 SL T1 6 Series Viano Corolla 500 Capri Vito 126 Alfasud 8 A3 Premio B3 Berlingo Limousine 205 Toledo 3 Series 850 Doblo A6 Sirion ASX B7 Sharan Sierra 1500,1600 Corsa P 121 G-Class Clio M37 MG 6 C4 Mpi Hatchback C25 9000 356 Pajero Sport Scirocco 128 C-Class Sedan Xsara Picasso Monza Almera Strada Regata 208 500 C S40 9-5 Nadeschda Mini Discovery Vito/Mixto 19 J5 33 Daimler XJ Kappa Modus / Grand Modus LT 28-50 Ponton 600 S-Class 400 Pride CX 106 Landaulette Relay B12 C-Max 309 V70 Almera Classic 112 Santana Isis F11 / F12 Orion 90 Cortina Estate Aveo / Kalos A4 Corsica Marea 140 GLK-Class B10 Thalia Ducato Camaro 626 Sprinter 3,5-t Scénic Grand Scénic Riva CLS EconoVan 125 924 25 Croma M35 Navara Stellar Meriva ix20 Accent Taurus X-Bow Partner Primera Ape Mini Compass Grand Cherokee Lybra Z4 G Continental Camry GS Calibra Siena Solara Stratus 403 Tipo SLK Tacoma Swift Delta Manta V8 Corrado 181 740 Seven bB 440 Carisma 411,412 Octavia Cavalier Ampera Courier Insignia 111 X1 Cabriolet Safrane Expert Tepee 66 Campo 50 Routan XK Bravo Sedici Musso Expert Musa Yaris / Vios 1307-1510 135 Dino Uno Firebird Trans Sport Yeti X5 Range Rover Scudo XF Explorer Murena Rancho Carina E S70 131 1500 1500-2300 Sandero/Stepway 17 X3 360 Derby Voyager / Grand Voyager Impian Frontera Xsara 940 PT Cruiser 604 iQ Alphard/Velfire 423 Prisma X6 Qashqai/Qashqai+2 16 Daily D3 Lancer Maverick V60 240 Micra Picanto Prelude Sprinter 5-T 959 306 Felicia 180 Focus C-Max Accord Elan 929 Astra Classic Transporter Cobra Spidereuropa 8 Series Infiniti Q45 Sigma L300 Bluebird 04 Simca 1000 914 Tengyi V80 CTS Sport Contour B8 B9 Panamera B11 Ulysse Puma D10 Caddy LiteAce Monterey Phaeton Beretta Trajet Tacuma Tagora Balilla 508 Spider Z1 Inca Sintra Samba Jagst Windstar Captiva Kadett V40 Quattro 206 Cougar Z3 Zeta Bora Space Runner 145 Balilla 508 Tourer Cygnet Elba Maxima/Maxima QX Matiz Sonata Brera Horizon Charade Phoenix 300M Superb Ranger Le Baron 95 Legend 928 75 XM Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.