Febi Splitter Gearbox Switch 24042 FOR Korando Megane Porter Vectra Passat Transit Golf Combo Punto Ducato Zafira Polo 5 Series Panda 9-5 626 Seven 100 A5 V70 Astra Octavia 110 B3 BX Granada Commander Elgrand Convoy 206 Civic XM E-Class Antara Accord Pajero/Shogun Classic Beetle ID Palio Mini Wagon R+ Interstar Marina A6 P 122 S Amazon Jazz Strada Sandero/Stepway Pixis Space Relay 9-3 Previa Siena 626 / EUNOS 300 Legacy 940 Lancer 104 Tercel ZX Focus GT B 1000 Mondeo Master Thesis Kappa Micra Musso Cortina B10 Ibiza Sirion Doblo Delta B7 Focus C-Max 1500,1600 323 Zebra Opti Dedra P 121 131 LS S80 Fiesta Zafira Tourer Swift M37 Camry Econovan Estelle S70 Y Transporter Pajero Sport 505 AD Van 600 Sunny Clio Xsara Picasso Escort 4 6 B12 Continental Boxer S-Class 1 Series Nadeschda 126 GS Justy 126P Challenger / Shogun Sport Vito/Mixto Vito Safari 207 Riva 800 Dyane Cordoba 911 400 Pride Rodius Outback Avensis Cherokee Laguna 3 Series C-Max A4 9 309 Corsavan Cruze Scudo Q3 205 Daimler XJ Xantia F11 / F12 Arosa Aveo / Kalos 306 Quattroporte Scorpio Thalia A1 Camaro Mazda3 Platz 323 S Scénic RX-7 CX 1000MB Verso S SX4 S-Type Uno Cayenne M35 MG 6 80 Navara Corolla Touran Sebring Taft Movano C3 Picasso Giulia Berlingo Multispace 2141 Transporter/Caravelle Verito Lybra Fortuner 16 X3 Z4 G Bravo Pickup Transit Connect 75 RSX DS 550 460 Tacoma Sierra AZLK 2137 SL Freemont Champion Passenger Champion Croma B6 B11 Coupe 18 Move 200 411,412 140 Spider i30 111 Discovery X1 Yaris Verso / Fun Cargo Diablo Wraith 66 Corsa Mokka / Mokka X C3 B9 Thema Routan XK MR2 Omega Santana Streetwise DB9 Phaeton Mpi Hatchback 626 / MONTROSE Range Rover Giulietta Voyager 6 Series XF XK8 C70 X5 PT Cruiser Accent Phedra TL Polo Vivo Tempra 7 Series Calibra Alhambra LT 28-50 Montreal Toledo A-Class 406 21 MX-5 IS C Voyage Thar Capri Panamera 360 929 Rekord Celica Balilla 508 Tourer 156 Prius L200 S40 Logan Ceed Xsara RAM 2500 Getz TownAce Tarago 440 Econoline Simca Sunbeam Brava GTV A8 Daily D3 607 Crossfire Amica / Atoz 30 Ryoga C15 F-150 Amaze Bassara 323 C 180 Datsun 100A Kadett 2140 V60 S60 XC60 XC70 3200 GT Murano Legend A7 Elan CJ5 - CJ8 Jetta VX220 166 H-1 Sonata Plus Eight Thunderbird Elantra Cinquecento Tigra Quintet 1502-2002 Taunus 17M Rapid 1750-2000 Midi Wira 106 405 Safrane Capa Vigor TT B8 Ulysse Puma Karmann Ghia D10 90 300C Galaxy 88/109 XG 180SX Captiva AX 626 / CRONOS / MS6 MX-6 160 V90 Galant Vitara Sprinter 2-T GTS 45 Qashqai/Qashqai+2 Bora 145 DMC-12 Cygnet A2 Shuma Terrano Fuego Yaris/Vitz Forfour Sing Caddy XJSC Favorit 340-360 Colt Corona 100 / Metro Marea Sedan Explorer Grand Vitara Tavera i20 Tipo S90 Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.