Febi Engine Oil Filter 45346 FOR Bolero Transit Corsa Sprinter 3-T Relay Trafic II Lanos L300 Caprice Express 1000 -1500 E-Class Astra S-Class 3 Series Viano Vivaro Vito Transporter SX4 Palio Sprinter 3,5-t Strada Commodore Kangoo Vito/Mixto 9-3 Passat Express 1000 -1800 Aveo / Kalos Espace Mark II Combo Charade Focus Liana G-Modell Clio 323 HiAce i40 Avensis Trooper Camry Bluebird 356 Golf Caddy Sunny Century TownAce Polo Nubira A4 Celta Primastar Leon 5 Series Kalos Thalia Jetta Interstar C3 A3 Megane Multivan Vel Satis Defender C2 Gloria Soarer Cavalier Primera Tourneo Connect Ypsilon R-Class Ducato C-Class Terios Zafira / Zafira Family Sedona Captiva Corolla Partner Sprinter 5-T L 300 / Delica Leone CJ 540 F-450 Super Duty Homy City Master Ace Surf Kadett Galloper 1 Series Almera Mazda6 XM Linea M-Class S-Max Serena Concorde LT 28-50 Alhambra Fabia Rexton L400 Bravo RTV Sportage Scénic Santa Fé ix20 Niva Twingo Sprinter Carib Mondeo Pickup Korando Mini Patrol Tercel CX 911 127 Sorento Cressida Urvan Daimler XJ Pregio Altea Pajero/Shogun Ambassador G-Class Gallardo RX-8 Spider Tacoma A8 Impreza Musso Sports Continental Beetle Gamma RAM 1500 Scudo 850 Accent Transit Tourneo XK Bego Cube CR-V Rekord 626 Ritmo Civic LaFerrari Azure C8 C2500 Colorado Kijang Crown L-Serie A6 Forester Accord LandCruiser Amazon Lancer Eclipse Hummer Cima 308 SW Space Wagon Highlander / Kluger Lacetti Tiida Magentis Sharan Phantom RX 350Z Sedici Touran CLS Fortwo Bronco BLS Explorer Ibiza Spark Dyna 99 Carisma 307 Phaeton Expedition Passat CC 323 S X3 Cortina Elantra Maxus Yaris/Vitz CL Solara Aveo Superb SLS AMG Chevy Dispatch Splash Expert Terracan Antara Epica Brooklands Camaro Courier 6 Series Minica MiTo i30 Transporter/Caravelle 740 Meriva Avalon Prius T100 Vitara / Escudo Rio Cirrus Midi DS5 Olympia Mazda2 S60 Musso 19 Vectra Tucson Mira Cordia Hilux Cerato Getz TT Outlander 124 110 F-350 DKW Sonderklasse F Beta Laguna Besta Hover H3 MG TF New Beetle 4 Runner Ka Micra 147 C70 VANETTE / LARGO VAN Porter S10 BLAZER Starion Fulvia 1300 818 Amarok Cherokee L200 H-1 Blazer S10 X-Trail Avalanche 308 Supra E-Type Ramcharger Datsun 160J Boxer Cielo Polo Van Grande Punto 616 Crafter 30-50 Marathon XC70 Cross Country 140 Cortina Estate Cordoba Wrangler GTV 206 Galaxy Freelander Trooper/BigHorn Octavia V70 159 C5 RAM 2500 Blazer H100 Opa Curren Celica LandCruiser 80 Karmann Ghia DKW F11 12 Beretta Doblo 600 Corona Lingao Carina E Galant Granada CRX Mini Clubman Copen 21 607 Phedra Commander 407 Tico Mustang C1500 Capa Hilux Vigo F-250 Pronard B3500 Extended Cargo Van Caravan Sequoia Starlet Corrado Corsica 132P Prelude Brava 57 XK8 Cortina Coach Escort Bora City-Coupe Cabrio Carrera GT S80 33 Synergie Toledo BRAT Cayman Corsa Classic S C3500 Amica / Atoz Malibu Sienna DS4 Sunny Mk III Liftback (N14) STS 323 F/P 7 Series 1000 131 Frontera Roadster Allroad 360 Cherry Crewman Nova Marea Ascent Brera Blizzard B5 B3500 RAV4 Tundra TR6 2500 Thema 25 323 C Campo Sentra Galant / Aspire 1200-1500 MGF B-Series Shuma Grand Cherokee C15 Avantime Cayenne Prairie Pro Alto X5 Sierra Tengyi C30 B3 411,412 11 Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.