Autor(en)

Kozuch, Barbara und Zbyslaw Dobrowolski:

Verlag / Jahr

Frankfurt, M. : PL Acad. Research, 2014.

Format / Einband

Originalbroschur. 255 S., graph. Darst.

Sprache

Englisch

Gewicht

ca. 550 g

ISBN

3631628072

EAN

9783631628072

Bestell-Nr

1077430

Bemerkungen

Ein tadelloses Exemplar. - Table of contents -- Introduction 7 -- PARTI 11 -- I. Organisational Perspective of Public Trust (Barbara Kozuch) 13 -- 1. Trust as a Fundamental Aspect of Organising 13 -- 1.1. Various Approaches Towards Trust 13 -- 1.2. Types of Trust 19 -- 1.3. Organisational Trust 22 -- 2. Trust in Public Organisations 28 -- 2.1. Specifics of Public Organisations 28 -- 2.2. Trust and Public Accountability 37 -- 2.3.The Essence of Public Trust 41 -- 3. Towards a Managerial View of Public Trust 49 -- 3.1. Public Managers and Managerial View of Public Trust 49 -- 3.2. Instruments of Managerial Work in Public Organizations 57 -- II. Public Trust in Times of Changing Public Organisations (Barbara Kozuch)... 67 -- 4. Trust at the Interface Between Public Organisations -- and Their Stakeholders 67 -- 4.1. Public Organisations' Interactions With Their Environment 67 -- 4.2. Shaping Inter-Organisational Relations as an Innovative Tool -- of Public Management :... 74 -- 4.3. Trust and Changing Public Oganisations Cultures 79 -- 5. Public Trust and Collaborative Public Management 89 -- 3.1. Citizen-Centred Collaborative Management and Its Outcomes 89 -- 5.2. Instruments of Creating Public Trust 97 -- PART II Ill -- I. Trust, Corruption and Fraud (Zbyslaw Dobrowolski) 113 -- 6.1. Concept, Causes and Types of Corruption 113 -- 6.2. Concept. Causes and Types of Fraud 143 -- II. Corruption and Fraud Prevention (Zbyslaw Dobrowolski) 153 -- 7. Anti-corruption System 153 -- 8. The Role of Supreme Audit Institutions in Building Public Trust -- Through Tackling Wrongdoing 164 -- 9. Corruption Mechanisms and Public Spheres Exposed to Corruption -- and Fraud 190 -- PART III 217 -- I. Organizational Challenges of Creating Public Trust 219 -- 10. Adjusting Public Organisations to Trust-based Management -- (Barbara Kozuch) 219 -- I I . B u i l d i n g T r u s t T h r o u g h C o u n t e r a c t i n g M o n e y L a u n d e r i n g a n d T h r o u g h -- Creating Intra-organizational Trust (Zbyslaw Dobrowolski) 229 -- 12. The Role of Management Control in Creating Public Trust -- (Zbyslaw Dobrowolski) 243 -- Conclusion 249 ISBN 9783631628072

Schlagworte

Öffentliches Unternehmen ; Öffentliche Dienstleistung ; Public Private Partnership ; Vertrauen, Management

Unser Preis

EUR 34,90

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