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We appreciate prompt payment and look forward to your business in the future. Unpaid items will be filed without receiving payment in 7 days from the listing ended.
1. To ensure your package is delivered successfully and faster, please check your shipping address carefully before checkout, it can't be changed if the order is completed.
2. Please leave a phone number on eBay for easier delivery.
3. We will not be responsible for item loss because of a wrong or undeliverable address.
4. Our price does not include import duty, local taxes, VAT, or other hidden charges. These charges are the buyer's responsibility. Please check With your country's Customs office before purchasing.
5. We will notify buyers about the shipping schedule if beyond normal shipping time, and update the tracking number on eBay if you have paid for it.
6. Most items will be sent out by postal service default. But there are many other express services that can be chosen, such as DHL/UPS/EMS/Toll, and so on. Please contact us first before purchasing if you need. The estimated delivery time as below. This is just a reference time, postal service is out of our control, and sometimes will be delayed. Please consider carefully before purchasing.
1. There is a one-year warranty for all the items.
2. If you received the item with defective or faulty, we will responsible for it once we confirmed the problem. ( please take a video or picture to show us the problem clearly)
For small items, we can replace them for you directly once we received the picture or video of the defective.
For expensive items, we will send a replacement once we confirmed the problem and received the returned package.
3. If you used it for several months and found it is defective, you can return it to repair. For small items (below ten dollars), if you found it is not worth returning, you can buy another one at half price or get a half-price coupon.
4. If you just don't like the item, we accept return also, but we have to charge the postage that we sent the item. Please consider this carefully.
5. Address on the package is not the return address, please email us first to get the correct return address. If you return it directly without contacting us, it may be returned to you, we will not responsible for that.
Welcome to our store, your NO.1 source for Filmmaking, 3D printers gear. We are the main distributor of many brands like Viltrox, TTArtisan,7artisans, Zhiyun, Accsoon Hollyland, etc.
No matter you are a professional or an amateur, you will find the products here.
We are committed to your satisfaction after your purchase.
If you are not satisfied with your purchase in any way please give us an opportunity to try and make it right before leaving feedback.We will answer your questions within 1 working days.
Customer Service Hours: M-F: 9:00AM - 18:00PM BST (Beijing Standard Time)