Items are generally dispatched within 7 working day after payment is cleared. 

Buyers will also be able to trace deliveries online with a unique tracking number. While we endeavour to send all our items with tracking numbers, there may be a few smaller items that are not sent with a tracking number. 

Buyers have full responsibility to provide us with the correct delivery address on the checkout page before payment is made.

Re-delivery fee may be charged to buyers for items that are undeliverable and/or returned to us due to incorrect delivery address or unsuccessful deliveries. 

Items will only be delivered during normal working hours (9am to 5pm on weekdays. Delivery is not available on weekends, public holidays or after business hours.