All prices are intended for the public and, therefore, inclusive of VAT.

For purchases with a VAT number, the invoice request must be sent during the payment phase in the notes to the seller or at the same time as the order via Ebay messaging. For tax registration reasons, subsequent requests (the day following the order or higher) will be refused.

The preparation of the order takes approximately 1-2 working days starting from the first working day following the date of registration of the purchase. Delivery takes place within the following 24/48 hours, excluding Saturdays and Sundays via couriers GLS or DHL.

The goods are shipped to the address indicated at the time of payment confirmation. We do not accept orders for delivery to Post Offices or similar organizations unless the recipient is employed at these facilities.

The tracking code is always loaded in every order and will be communicated to you both via Ebay and by email. If your package is in storage, we will notify you and do what we have to do. possession to overcome the impasse.

Pursuant to art. 52 of Legislative Decree no. 206 of 6 September 2005 (Consumer Code), as amended by Legislative Decree 2014 n° 21 you have the right to withdraw from the contract without penalty and without giving any explanation for a period of (14) fourteen days from the day you receive the products. All you have to do is inform us of your intention to withdraw from the contract via Ebay messaging and we will take care of providing you with all the instructions in this regard. 57 Consumer Code) you must return the products intact, labeled and in their original packaging, if any, (plastic bag or box depending on the type of item), enclosing the delivery document inside the package.

Your return will be refunded within a maximum of 14 days from the moment we are informed of your decision to exercise the right of withdrawal. However, we reserve the right to withhold the refund until the goods arrive at our warehouse, pursuant to art. 56 of the Consumer Code, as amended by Legislative Decree 21 February 2014 n.21.

If you have received the defective product, please contact us as soon as possible via Ebay messaging and we will take care of providing you with the information for a possible replacement or collection at our expense.

If the item received does not correspond to what was ordered, please do not open the package and contact us.

You are responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. Therefore, if the returned goods are damaged (for example the authenticity label and the security seal, sign of wear, abrasion, nick, scratch, deformation, etc.), not complete with all their elements and accessories (including the labels and tags unchanged and attached to the product), not accompanied by the attached instructions/notes/manuals, the original packaging and the guarantee certificate, where present, you will be liable for the decrease in the value of the asset, and you will be entitled to reimbursement of the amount equal to the residual value of the Product. To this end, therefore, you are invited not to manipulate the goods beyond what is strictly necessary to establish their nature, characteristics and functioning and to cover the original packaging of the Products with other protective packaging that preserves their integrity and protects them during transport also by writings or labels.

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Telephone: +39 0823.799097

Or write to us via Ebay messaging, we will reply as soon as possible.