We have shifted to eBay managed payment, buyers can pay using credit, debit, and gift cards, Apple Pay, Google Pay, PayPal, and PayPal Credit. 

1. Please allow 1-2 business days(excluding weekends and holidays) for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
2. We ship items across the UK via Royal Mail，Hermes and some other couriers. Usually it takes 2-3 business day to reach you. If you live in the same city where one of our warehouse located, e.g. Enderby, Leicestershire, you might even get your items within the same day.
3. Please review and ensure you enter the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order(excluding the shipping fee) and ask that you re-submit your order.
4. If you do not get your item while it shows delivered on the courier’s website, please check if it’s been left in some safe place in your front yard or garden. Or ask your neighbors if they got the wrong parcels.
5. If you need any assistance with your order, please always contact us via eBay message first.

Within 7 days after receiving your parcel, we offers a No-hassle 7 days exchange (replace) only if your parcel is defective due to manufacturing problem.

The faulty item will be exchanged for the same model once the return guidelines are followed:

1. We might ask buyer to test the item in order to eliminate improper use factor, buyer has responsibility to follow the test correctly. 

2. The item must be returned in NEW condition and with the entire original package, including cartons, parts and instructions manual etc. 

3. Customer is responsible for return postage, but we will cover all expense in sending replacement. 

4. Any returning must inform us first, to send back without return ID (given by LD customer service) will