- We accept PayPal payment.
- Please contact us first if you need to use another method to pay.
- Payment should be made within 3 days after bidding ends, or we would cancel it for you.
- Buyers should be responsible for any taxes.
- Please include your special requests in eBay note if there is any.
- All our products are 100% original and brand new with latest version.
- Items would be shipped out within 1-2 business day after cleared payment.
- All Orders are FREE shipping with Tracking Number. If you need express, extra postage price would be charged.
- We will ship according to your ebayaddress. Please make sure it’s correct and include phone number for delivery.
- If you have not received your package in the expected time, please contact us and we'll help you solve it at the first time, please do not open a case!! We really appreciate your understanding!
- All our products come with a 30-Day Return Policy. If you would like to return your item and you are within 30 days of the purchase, and it is still in its original condition, you can return the item by contacting us through eBay messaging.
- If you are not 100% satisfied, please let us know the Detailed Problem,We will give you a 100% satisfactory solution
- If you received an incorrect, damaged, defective, or item not as described, contact us for a partial/full refund or replacement on our cost.
- Buyer should pay for the return shipping fee if All NON-Seller Mistake returns for refund . (E.g. you brought wrong size or wrong item).
- We hope to give you a positive eBay experience by working hard, and we expect to receive a positive feedback and Detailed Selling Rating (DSR) of 5 Rating in ALL of the feedback categories (Item as described, Communication, Shipping Time and Shipping and handling charges) from the buyer upon receiving the item .
- If you are not satisfied with our items or service, please don't hesitate to contact us before you leave any Neutral/Negative feedbacks, we will always try our best for 100% customer satisfaction.
- Communication is the best way to solve problem. leaving a negative feedback will not help us solve any problems.
- Our customer-oriented service strives for positive feedback with all 5 star selling ratings.
- We automatically submit positive feedback to our buyers once the payment is cleared.
- If anything about your transaction did not meet your expectations, PLEASE LET US KNOW AND GIVE US THE OPPORTUNITY TO MAKE THINGS RIGHT before you leave feedback or open any case.
- We are 100% sure that we can solve any issues regarding your purchase.
- We will reply within one business day. Business time: GMT8 (9:00-18:00) from Monday to Friday
