Aureum GEB 94-9 Killifish Eggs 10 Count

Acclimation:

Breather bags:

do not float place fish in tank immediately. If you float fish will suffocate.

Regular bag method:

method for acclimation is to place the unopened bag of fish in your aquarium for about 20 minutes to allow the temps to to rise to your tanks temp. Next, get a clean fish net ready. Place it over a bucket. Dump the contents of the bag into the net. Throw old shipping water out and do not place in tank, Then, place the fish into your aquarium.

Shipping:

Fish are fasted for at least 24 hours before being shipped to minimize waste during shipping.

DOA Policies:

1. Report DOA within the first 2 hour of received the package. We’re not responsible for any report after 1 hour time frame. The package DOA policy will be voided NO EXCEPTIONS.

2. Take a photo of the dead fish in the UNOPENED bags.

3. Take a photo of the dead fish in a container with full water.

4. Let us know if you want us to refund or replacement, customer pay for replacement shipping cost.

5. Shipping fees are NOT REFUNDABLE once the shipping label provided on eBay.

6. We don't accept return on livestock. All sales are final.

7. When you placed an order with us it will takes 5 days for us to process your orders.

8. Our responsibilities are to ship our products out on time and safely to our customers that includes healthy fishes, shrimps and packaging.

9. We will not be responsible for services out of our operations such as delayed, damaged, or lost packages by carriers we have no control over their services.

10. DOA policy will be void when package got delayed, damaged, or lost by carriers more than 5 days.

11. It is the customer’s responsibility to track their package and be present when package arrive. Please contact the carriers if you don't receive your package within 4-5 days.