- All the items are AU based shipped from Melbourne.
- We select the appropriate courier for fast and efficient delivery depending on the destination.
- To avoid any delay or cancelation, please ensure all the information provided are correct before making payment.
- We post all weekdays except on Public holidays. Each order will be handled and dispatched within 1 business day after receiving payment. Generally, delivery can be expected within 2-6 business days. However, it may take longer depending on the location.
- We accept the payment via PayPal.
- All the major credit cards are accepted.
- If you are not satisfied with the product, we accept return as long as its unused and is in original state and packaging. We can make an exchange or refund as per your request. Please be advise once the items are used, return or exchange is not acceptable except faulty items.
- Before returning any product, please contact our customer service team for instructions via eBay message.
- If you wish to return with any reasons unless the product is faulty, we provide a refund, but the postage charge should be handled by the buyer and is non-refundable.
If you are satisfied with our product and services, please remember to leave us a positive feedback.
If you have any problem or concerns, please contact our customer service team before leaving a negative comment. We will try our best to resolve the problem as our main motive is to make our customer happy and satisfied.