This was supplied to us as used, but it had been well cared for, and we cant see any scratches, or major marks or cracks on the screen, and there are a few light marks on the rear, and we have tried to show you all around the unit in the pictures. This was working fine in our testes, and then we did a full system reset, to remove all the past users details, so as you can see from the pictures, this is ready to be set up and registered to you. Please see the photos.