For Repair Ukulele with Poplar Top, Back, and Sides, Pine Neck, Laurel Fingerboard, and Gig Bag - Happy Camper The fretboard is separating from the neck on the bass side and the uke is not playable. There is sticky residue on the back and sides of the instrument also. We offer a 30-day satisfaction guarantee with paid shipping back for any reason. Just send us a message within 30 days of your purchase saying you want to return it and we will send you a prepaid FedEx shipping label to send it back.