Febi Propshaft Joint 23836 FOR Transit Astra Golf A6 Boxer 9-3 Vectra Kangoo Passat Beetle Megane Porter 5 Series Combo Polo Panda Relay 911 E-Class Ducato Focus 306 Caddy 124 C-Class Transporter/Caravelle Jetta Palio 100 Korando Zafira Carlton Logan A5 A4 Ibiza Berlingo Civic Granada Charade Escort Modus / Grand Modus Justy Sportage Vito Legacy Sirion Xsara 2.8 - 5.3 Coupe 1500-2000 Rekord Zafira Tourer Corolla Rumion Insignia Capri S40 500 200 405 208 Partner Sumo Mondeo Tacuma Musso Pajero/Shogun Classic 504 605 Ape Tm Felicia Interstar Laguna ZX Corolla Strada 110 127 Wrangler Premio Pixis Space 156 Cortina XM Fourtrak A3 B3 Grande Punto E Idea Expert HiAce F11 / F12 V70 Scénic Trans Sport Gemini 1307-1510 Discovery Daimler XJ Ace Scudo Mini Impreza C1 400 126 Aveo / Kalos Corsa G-Class 33 EconoVan S-Class 3 Series Clio Wira C4 B-Class 505 Superb Limousine Almera Wagon R+ Samara Integra Pregio 307 Liana Meriva Karmann Ghia Ami T1 Octavia Senator Sierra Sharan 1500,1600 V-Class LeSabre Range Rover A1 M37 Pride Romeo M-Class 305 Terrano Pajero Sport Voyager Vento 106 P 122 S Amazon B7 Micra Marea Avensis Qashqai/Qashqai+2 Transporter Camry Toledo Carisma Simca 1000 LT Safari Arena Sandero/Stepway Nadeschda Vito/Mixto 309 J5 Mustang Xantia Defender A8 Accent Twingo Seven Q5 Super Ace Favorit Rexton Scirocco Sedici FR-V Lacetti 806 Applause Ascona Taurus Royale S80 Colt Dyna B12 Z4 C-Max MB Sunny Expert Tepee 17 Prelude 112 LandCruiser 200 6 Series B-Series Verossa Santana Regius Amica / Atoz Accord Isis 356 Arosa CTS Sport S70 Sandero 111 V8 Cordoba 205 Auris Evora Crown Comfort LandCruiser 308 SW C-Crosser Enterprise Yaris/Vitz Impala Corsavan B10 Bora Camaro 626 500 C Veyron Grand Sport EB 16.4 370Z Pixo XT Sprinter 3,5-t Grand Scénic CLS Partner Tepee Kangoo Be Bop Bravo Firebird Niva M35 MG 6 AstraMax 80 Navara Doblo Calibra Frontera Cherokee ix20 C5 Optima Inca Nemo 740 25 Cruze Ape Mini Fiesta Master Ace Zip C70 MR2 V40 940 Multipla Galloper Grand Prix Kalina Cayenne Safrane G Continental GS Ranger 406 Mazda5 Sebring 458 Siena Solara Tacoma 600 Stratus Clarus SLK 850 Sprinter 3-T 9-5 SL 8 Passat CC Almera Tino Ulysse Swift Manta LiteAce MG ZT bB Sintra 440 A11 / A12 ID 21 Fluence X1 90 Cortina Estate Cabriolet Iltis Monza VANETTE / LARGO VAN Vanette 107 MG ZT-T 9000 Ecosport Campo Cavalier Sprinter 2-T Courier 15 Synergie Up! Focus C-Max Routan XK Musa Fusion Phaeton Taro Terra AX S-Max Yaris / Vios 914 Goggomobil 135 Dino NSX Isabella Duster Note Dedra Town Car Lancer TT GLK-Class XG 4007 Puma XF Explorer V50 LT 28-50 Santa Fé Murena Rancho Carina E 7 Series 760 DS 125 131 1500 Espace 1500-2300 BX 501 700 Rio Exige Samurai Mark Boxster C2 Panamera Primera 160 X3 360 Derby 181 Impian RAM 2500 Avensis Verso Caravan Tagora Imperial iQ Ka Alphard/Velfire Sonata P 210 Duett Econoline Regata 403 423 924 Punto New Beetle Gurkha R8 Spyder Grand Vitara Santamo Croma 16 Daily Kadett D3 Corrado B5 Continental Flying Spur Matrix RAV4 207 Sw C4 Grand Picasso Alto Maverick 412 411,412 780 Fortwo Picanto Sprinter 5-T Mentor Forester 323 C Freelander Roomster 50 X6 Trafic Falcon Lybra 75 180 Elan 929 18 Fox Infiniti Q45 C-Crosser Intrepid Tigra Quintet Leone Kubistar L-Serie Sigma Punto Evo L300 140 DS4 Simca Sim'4 Lantra 19 407 Midi Picnic DS3 Logo B8 B9 B11 Delta D10 Monterey Saxo Soul Outlander Mazda3 Vanquish 9-3X 626 / CRONOS / MS6 MX-6 Patrol Zeta P 121 Taunus 17M Samba Sunny Mk III Hatchback (N14) Tipo Vitara Windstar Terios Galaxy 206 Kappa Z3 Demio Pajero/Shogun Space Runner 145 GL-Class Balilla 508 Tourer Cygnet Crossfire Veyron EB 16.4 Elba Maxima/Maxima QX Magna CLC-Class Brera 1600 GT 1502-2002 Corona Horizon CR-V Lumina Apv LandCruiser 80 Orion Sedan Evanda Forfour Spidereuropa Laser 95 Legend Ypsilon Genuine Top German Quality

UK customers
We aim to dispatch most of UK orders within 1-2 working days of payment (Monday to Friday). Express delivery is available for most items. If your order is placed before 12:00 pm (Monday to Friday) and is in stock, items will be sent the same day and are usually delivered within 1-2 working days .
Our couriers will usually deliver between 7am to 7pm (Monday to Saturday). The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery. 
Collection is available from our Birmingham warehouse. Please contact sale's office to confirm correct fitment and availability for your order before collecting.

International customers
International orders are usually dispatched within 1-3 working days. We would always offer combined shipping when purchasing multiple items, complete checkout as normal and once we receive your order we will work out the cheapest combined shipping rate and refund you the difference. Estimates can be provided beforehand but prices may differ upon ordering.
Items sent to Europe usually arrive within 2-3 working days of dispatch by air and 2-5 working days by road service. For other international destinations delivery may take longer depending on the destination.

Things to note
Delivery times : Please note all orders are 'processed' and not necessarily 'despatched' within 1 day of receiving your order with vehicle details (as clearly requested on all our listings).
Before ordering : It is imperative that you use eBay's 'Estimated Delivery Before Date' as a guide to when you should be receiving your delivery which is determined by which of our warehouses the part has to be transferred from. Once our despatching warehous has received we will despatch your part(s) on the option you have opted for ie Express or Economy.
We run an automated ordering system so please ensure your correct shipping address is selected on the PayPal / eBay checkout as we can only send to this address. This is an eBay Security policy.
Special order items or items that need to ordered from our other branches may take slightly longer and we will contact you to advise of expected delivery date.
In most cases smaller lighter parcels will be dispatched using Royal Mail or Royal Mail Recorded Delivery while heavier or high value parcels will be dispatched using TNT or DHL unless specified otherwise.

Duty, Tax & Extra charges
Your country may impose import duties and/or taxes on the parts being delivered to you. Such charges are the responsibility of the customer and NOT included in our prices.  We advise customers to check with their local Customs Office to confirm any possible import duties/taxes before placing their order. If an export order is returned to us due to unpaid taxes and import duties we will deduct a re-stocking fee and the cost of the initial postage from any refund issued. If the order is held at customs and not returned to us the customer will be responsible for any penalties or disposition fees and no refund can be issued.     
Prices quoted for International deliveries apply to those areas the Carriers deliver to on a regular basis. If your address falls outside of this the Carrier may charge a “remote area surcharge” that will need to be paid by the customer in order to have the parcel delivered. 

Upon delivery
Customers are advised to check their goods before signing for them. Parcels received damaged, opened or tampered with should be rejected whereupon they will be returned to us. Should you wish to take the item as is please ensure it is listed as “damaged”, “opened” or “tampered” with when you sign for it.
The courier will try and deliver the item twice before returning the item to us whereupon we will have to charge for re-delivery.

Lost/damaged orders
Claims for damage or loss in transit must be made in writing within 12 days from date of dispatch. In cases of ‘non delivery’ for TNT or DHL deliveries customers are advised to wait 7 days before submitting their claim.
Please note that on the rare occasion you have not received your order sent by Royal Mail in the expected time frame we have to wait three working weeks before a lost in post claim form can be put through. The reason we allow for three working weeks to elapse is items will be returned to the sender if not delivered within that time period.
KMS will not be liable for any consequential losses incurred due to any problems with their deliveries, such as late or damaged deliveries

Click here for more details : http://stores.ebay.co.uk/KMS-Parts-Online/Delivery.html

All payments are made through Paypal either using a Paypal account or by using any major credit/debit card via Paypal.
For security reasons any items purchased and paid for on Ebay can only be sent direct to the Ebay/Paypal/Card address via our couriers. If customers wish to call & collect they MUST provide identification with the name and address details that match the Ebay/Paypal/Card address.
 

Please return items in their original packaging to the address you are given on your KMS invoice:
The following information must be provided to avoid delays in refunds:
Copy of the invoice
eBay user name
Reason for return
Contact phone number
The customer is responsible for all postage costs for products returned under our Returns Procedure unless this has been specifically agreed and confirmed in advance with the Customer Services Department.
KMS will charge a 20% restocking fee on all items returned in a resaleable condition.
KMS will not accept responsibility for loss or damage of goods during transit, please ensure that the insurance cover option is taken where possible.
Upon receipt, all products will be inspected and at our discretion, credit may be refused.
All deliveries should be checked on delivery before signing for them to avoid any ‘damage’ claims being rejected. All damages must be reported to us within 24 hours in order for us to raise any claims with our couriers. Any claims after 24 hours cannot be accepted.
We are fully compliant with the Distance Selling regulations.
 

At KMS we are proud of our "100% customer satisfaction guarantee"!

If you have any problem with your order, please give us a chance to put it right for you by contacting our Customer Service Team.

The best way to contact us is by using the eBay messaging system. We always aim to reply to all messages within 24 hours.

Alternatively our customer support phone number and address details can be found in our "Business Seller Information" at the bottom of each listing.

Help is available Monday to Friday from 8.30am to 5.30pm, and on Saturdays from 8.30am to 1.30pm.