ZeroXposur Portland Girls' Waterproof Hiking Boots Size 13C color Strawberry Moon (gray and pink) only worn 3 times. Great ankle support .

We're humans and we intermittently commit mistakes but we are keen to correct them, in a way that the buyer prefers. If the item received was wrong or not the same as shown in the product listing, we will require you to send actual photo/s of the item received along with its packaging (showing the label on the package). This is our SOP, for us to be certain and for record purposes.         

We make sure our items are properly packaged before shipping to avoid damages on the item. In case you received a damaged item, which might have been caused during shipping, please provide us photos of the item received along with its packaging (showing the label on the package) for us to check and report immediately to us so we can take further action.