Newmatics Inc is a family owned company, established in 2008. We have been selling on eBay since 2008. We believe in total customer satisfaction and selling only brand name full warranty parts. We are authorized dealer for all major Air Suspension companies in USA. We sell only major brand name authentic, 100% genuine parts. We are located at 1832 Lone Star Rd, Mansfield, TX 76063.
Our regular business hours are from Monday thru Friday 9:00 AM - 6:00 PM Central Standard time.
For questions and concerns Contact us through eBay messages. We will answer your question or concern within 24 hours.

We ship all of our items via FedEx, UPS & USPS only in USA. We must use the best shipping method available as some addresses cannot be shipped with method selected during check out. However the delivery speed will not be affected by this. We ship orders within 24 hours of cleared payment received. Our shipping time cutoff is 3:30 PM CST.  We will contact you via eBay messages if there is a delay in shipping your order.

 International shipping is available via USPS First Class, USPS Priority International & USPS Express Mail International. We may ship certain items via FedEx International to some countries, based on location of country and total number of items purchased together.

We offer combined shipping on all of our items on eBay.

International Customers (including Mexico & Canada) - Please Note

Import duties, taxes and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's custom office to determine what these additional costs will be prior to making a purchase. Customs fees are normally charged by the shipping company or collected when you pick up the purchased item. These fees are not additional shipping charges. Please note we are not responsible for transit times of shipping companies/or customs clearance delays.

We cannot under-value merchandise or mark the items as a gift on custom forms & Invoices. This is against US and international laws.

We accept PayPal only on eBay. We ship to confirmed addresses on PayPal. We ship only to the address provided on PayPal. Please make sure, your address information is correct and up to date.

All sales are final, unless the item sold are found to be defective or incorrectly described, then an exchange or refund can be given. All return items must be authorized and approved by us. If approved, returns must be made within 30 days of purchase. All return items must be in re-salable condition and must be returned with all items including hardware, manual as well as installation instructions.

Items purchased by mistake or wrong items ordered will be subjected to 20% restocking fees. Returns approved by eBay will be subjected to 20% restocking fees.

Customer will be responsible for all freight, shipping charges on all items returned via eBay returns. (Including items purchased by mistake or bought wrong items)

All return items must include on a separate piece of paper with name on order along with address for shipping and a good current phone number. This will help us expedite the refund for your orders.

Your feedback is very important for us. The 5 star rating is very important to our seller account, so we would appreciate it if you could also give us a 5 star rating. Please let us know if you any concerns, questions about your purchase. We will definitely resolve it. So please contact us before leaving a neutral or negative feedback.

Our eBay Feedback is automated; we automatically leave a positive feedback once the payment has been cleared by PayPal.

Please use the eBay 'Ask a Question' link at the bottom of each listing. We can be reached via eBay messages , for all order related issues, technical help, details of any item. You can leave us a voice message, someone from our staff will get back to you same day or within 24 hours regarding the help and assistance needed.