![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Planom International Shipping Policy Payment Policy We prefer you to pay us via
PayPal Planom International ships
worldwide but due to shipping charges, we do not ship to some certain
countries. We do not charge any handling
cost and shipping cost is totally free for all countries. Shipping Details If we received the payment, all
purchased item will be shipped using Postal Service within 2-5 working business
days. In any case, if you require fast shipping or quick delivery, please
contact us immediately right after your purchase, so that we can provide
Express shipping for you but extra shipping cost will be applied for every
express shipping. We will do our maximum to provide
you affordable and most reliable shipping service. But in some cases the
International delivery heavily depends on local postal and custom services. If
you did not receive your purchased item on time, please inform us immediately
for further assistance. We will take complete responsibility for any damages or
losses of your purchased item. Estimated delivery time for the purchased item is about 15-21 working
business days. Over 90% of our customers
receives the products within 20-40 working days. Please note: Those are estimations.
Delays may occur because of Postal service or Customs. If you noticed any
delays, please check the information with your local postal service. We always consider our customer’s
security as our first priority because of that we always ship the item using
PayPal customer address which you have provided to ensure the security of the
item. If you wish to send that purchased item to another address, please change
the PayPal address to that relevant address so we can send the item to that
address securely. Otherwise we will not take any responsibility of the item if
the package is lost. If you are not satisfied with our
product, please let us know via Email on or before 7 days from the date you
received the item. If it within 7 days we will accept the return and we will
refund. If it is late or passed 7 days, we will not accept any returns or
refunds. Do not remove sealed coverings or
repair. If it removed or the sealant is broken, we will not accept any return. Sales Terms Once the item received to your
hand in satisfactory conditions, please give us 5 star rating and positive
feedback. We will do the same for you. Please do not leave us any
negative or neutral feedbacks for us. If there is any dissatisfactory, please
contact us or Email us the problem. 100% we will do our best to resolve the
issue. |