PAYMENT & CHECKOUT

Bidding on Multiple Items

WAIT! If you are shipping multiple items to one address, please do not complete checkout until you have added your last item to the cart. eBay automatically combines shipping for multiple items unless you complete checkout before finishing your order. For orders with multiple items, you will be charged for the first item at the single item rate as well a separate fee for the additional items. NOTE: AFTER WINNING YOUR FIRST AUCTION YOU HAVE 3 DAYS TO COMBINE ALL ITEMS FOR PAYMENT.

Payment Terms

All items must be paid within 3 days. You will receive one payment reminder. If payment is not received by the 3rd day, the eBay non-paying bidder process will begin. All payments must be made in US currency. NOTE: AFTER WINNING YOUR FIRST AUCTION YOU HAVE 3 DAYS TO COMBINE ALL ITEMS FOR PAYMENT.

Sales Tax (NC and UT only)

State law requires that we charge sales tax on all orders shipped to North Carolina and Utah. North Carolina has a minimum sales tax rate of 6.75% and Utah has a minimum sales tax rate of 5.95%. Certain counties and municipalities in these states may impose additional taxes on sales transactions. For all orders shipped to North Carolina, we will charge a blended sales tax rate of 6.75%. For all orders shipped to Utah, we will charge a blended sales tax rate of 6.50%.

PayPal

We accept PayPal payments. If your PayPal account is linked to a checking or other banking account, payment may be considered an e-check. Orders paid for by PayPal e-checks will not be shipped until PayPal provides verification of payment. This requires 3-5 business days from the date that checkout is completed. If you do not have a Paypal account, you may pay as a Paypal guest using Visa, MasterCard, American Express or Discover.

If a free shipping offer was applied to your order, $11.99 will be deducted from the amount refunded. This excludes those returns that result from the error of GlobalGolf or product exchanges.

DOMESTIC SHIPPING

All items with the exception of Military shipments are shipped via FedEx. We do not offer local pick-up and we do not ship to PO Boxes. All items must be shipped on our shipper ID. We cannot use other accounts.

Reduced Shipping for Multiple Items

eBay automatically combines shipping for multiple items unless you complete checkout before finishing your order. For orders with multiple items, you will be charged for the first item at the single item rate as well a separate fee for the additional items.

Order Tracking

You will receive an order confirmation with a tracking number once the item ships. You may track the status of the order on our website. Tracking is not available for Military APO/FPO shipments.

Days in Transit

Shipping time includes Monday through Friday only. Weekends and U.S. national holidays are excluded. The map below shows average transit time for Standard Ground Service.

US Expedited Shipment Options

We offer additional options for expedited shipments for US customers.

Next Day Air: Delivered next business day to most US cities.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be delivered that Tuesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that Wednesday.
EXAMPLE 2:
If an order is placed on a Thursday before 12 PM EST, the order will be delivered that Friday.
If ordered on a Thursday after 12 PM EST, the order will be delivered the following Monday.

2nd Day Air: Delivered in 2 business days to most US cities.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be delivered that Wednesday.
If ordered on a Monday after 12 PM EST, the order will be delivered that Thursday.
EXAMPLE 2:
If an order is placed on a Wednesday before 12 PM EST, the order will be delivered that Friday.
If ordered on a Wednesday after 12 PM EST, the order will be delivered the following Monday.

3-Day Select: Delivery by the third business day to the Contiguous US only.
EXAMPLE 1:
If an order is placed on a Monday before 12 PM EST, the order will be delivered that Thursday.
If ordered on a Monday after 12 PM EST, the order will be delivered that Friday.
EXAMPLE 2:
If an order is placed on a Tuesday before 12 PM EST, the order will be delivered that Friday.
If ordered on a Tuesday after 12 PM EST, the order will be delivered the following Monday.

Expedited orders are not delivered on Saturdays. Orders for expedited service must be processed by 12 PM EST to be shipped that day. We cannot accommodate requests for expedited service for orders paid with Paypal e-check.

INTERNATIONAL SHIPPING

International Duty and Taxes

All shipments outside the United States may be subject to duty, taxes, import and other fees. Any additional such charges levied on shipments are the responsibility of the buyer and not GlobalGolf. These charges are beyond our control and vary from country to country. We encourage you to contact your local customs office for more information. These fees are prepaid by our carrier upon clearing customs and the customer must reimburse our carrier when the shipment is delivered. In accordance with the North American Free Trade Agreement (NAFTA), shipments from the United States to Canada or Mexico are eligible for preferential tariff treatment. Please note that all shipments outside the United States are subject to inspection by customs and border security authorities. All shipments outside the United States must include a commercial invoice. The value of this invoice must equal the purchase price of the items. We are prohibited by law from lowering or changing this declared value. Any package that the customer refuses to pay the duty and tax for will be considered abandoned. No refunds will be issued by GlobalGolf for abandoned packages and GlobalGolf will not accept the return of the product.

eBay's checkout will automatically combine shipping for multiple items as long as you do not complete checkout prior to adding additional items. For orders with multiple items, you will be charged the appropriate additional item fee after the first item which will be charged at the single item rate.

Order Tracking

You will receive an order confirmation with a tracking number once the item ships. You may track the status of the order on our website. Tracking is not available for Military APO/FPO shipments.

RETURN POLICIES

Your satisfaction is important to us. If for any reason, you are not happy with your item, it may be returned within 14 days. The item must be received in the same condition as it was sold and include all accessories, if applicable. A return authorization must be granted and the customer is responsible for all shipping, duty and taxes, if applicable.

Return Guidelines

• If you have any other questions regarding returns, contact customer service by clicking here. Please include your eBay auction number or GlobalGolf order number. Please allow up to 24 hours for a personal response. 866-843-0262
• All items will be inspected prior to refund being issued.
• Items must be received in the same condition as they were sold and must include all inserts, accessories (if applicable) and include an RMA# clearly written on the box.
• For "new" condition items returned "used" a restocking fee of 15% of the purchase price may be applicable. The refund will be issued on the product price (and applicable sales tax) only. Original shipping is not refundable.

Refunds will be issued within 15 days of receipt of the item.

Please address returns to:
GlobalGolf
Attn: Returns / item # ____________
7320 ACC Blvd.
Raleigh, NC 27617 USA

Issues with Shipment

If you received a damaged item or have any other issues, please contact customer service via email here as soon as possible and we will work with you to resolve the situation. Please include your eBay auction number or GlobalGolf order number. Please allow up to 24 hours for a personal response. Please call (866) 843-0262